Thomas Gunn Joins UGL Unicco as Vice President of Facility Management Solutions (FMS)
UGL Unicco announced that Thomas Gunn has joined the company as Vice President of Facility Management Solutions (FMS)and Heidi Anderson-Rhodes has been promoted to Senior Director of FMS.
NEWTON, Mass. - April 7, 2008
NEWTON, Mass. – April 7, 2008 – UGL Uniccosm, a subsidiary of United Group Limited (UGL), today announced that Thomas Gunn has joined the company as Vice President of Facility Management Solutions (FMS). Mr. Gunn reports to CIO Jeffrey Peterson and is a member of the UGL Unicco Operating Committee.In a related development, the company also announced the promotion of Heidi Anderson-Rhodes to Senior Director of FMS reporting to Mr. Gunn.
Mr. Gunn leads many of the company’s efforts at driving process standardization, quality management and performance management, as well as implementing innovative solutions in support of UGL Unicco’s service delivery model.
Mr. Gunn joins UGL Unicco from Emcor Facilities Services where he was an Account Executive overseeing facilities services for 4.6 million square feet of commercial properties. Previously, he held management positions of increasing importance at Trammell Crow Company, CB Richard Ellis and other facilities services and property management companies. He began his career in real estate operations at New England Telephone/NYNEX (now Verizon).
Mr. Gunn holds an MBA and a bachelor’s degree from Lesley College in Cambridge, Mass. He has numerous industry affiliations, including membership in BOMA International, the American Society of Mechanical Engineers (ASME), the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) and the Environmental Information Association (formerly the National Asbestos Council).
Ms. Anderson-Rhodes joined UGL Unicco in 2003. Recent responsibilities included working on teams to transition/start up new accounts, implement dashboard/performance reporting solutions, and define and implement operational improvement projects.
Prior to joining UGL Unicco, she was a senior management consultant with Accenture and with Navigant Consulting Inc. where she implemented operational programs to improve service and productivity levels. Ms. Anderson-Rhodes holds a bachelor’s degree from American University in Washington, DC.
Facility Management Solutions is an operational team within UGL Unicco that is dedicated to customer transitions in applying process design, implementation and consulting services, and technological tools, which delivers a higher level of service to differentiate UGL Unicco from its competition.
FMS team offerings include:
• Standardized transition/start-up methodology;
• Facility condition assessments;
• Dedicated system implementation team (specializing in process design);
• Application/Web development, system integration, and data hosting services;
• Handheld solutions inspection and management tools;
• Sustainability consulting services (LEED-EB and Energy Star);
• Benchmarking/performance measurements;
• Strategic partnerships and alliances;
• Integrated National Call Center.
Commenting on the appointments, Mr. Peterson said, “This newly formed organization focused on providing value-added services to our clients, combined with our new FMS management team headed by Thomas Gunn, delivers a highly targeted, differentiated service offering. We look forward to presenting our operating best practices, solutions consulting, and technology capabilities to our customers.”
About UGL Unicco
UGL Unicco, a premier provider of outsourced facilities services, is a subsidiary of United Group Limited (ASX: UGL) and part of United Group Services, a $1.1 billion division of United Group Limited that provides Corporate Real Estate and Facility Solutions around the world. UGL Equis, a commercial real estate firm based in Chicago, is also part of the United Group Services division.
Boston-based UGL Unicco has more than 18,000 employees in North America and offers facilities maintenance, operations, cleaning, lighting and administrative/office services for corporate and multi-tenant office, education, retail, government and public venue facilities, as well as plant services in support of industrial operations. The company maintains an industry-leading 95% customer retention rate and is committed to green services through its award-winning UGL Unicco GreenClean® program (www.greencleaning.com) that defines best practices, fosters collaboration with leading edge partners and includes customer awareness programs. UGL Unicco's advanced facilities initiatives include the myunicco.com portal, UNI-Q® palmtop inspection system, USafe® health and safety program, eProcurement systems, and a 24x7 national call center. For further information, call 888-751-9100 or visit www.ugl-unicco.com.
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For further information, please contact:
Donna Guadagno – UGL Unicco: 617-559-4194, dguadagno@ugl-unicco.com
Sandy McLaughlin – Soucy Communications Group: 781-898-7305, SMcLaughlin@scg-pr.com
